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Welcome to Lumora

Experience the next generation of pension administration software, brought to you by ASSL Bermuda Limited (ASSLB).
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Complete Cloud Solution
Lumora offers a cutting-edge, fully integrated cloud solution for managing both corporate and individual pension and savings plans. Delivered as Software-as-a-Service (SaaS), it features competitive membership and licensing fees, with seamless access from any browser-enabled device—anytime, anywhere.
A Powerful, Flexible and Complete Back Office System
Behind the Lumora solution sits an administration system which has been developed over 30 years. It inlcudes everything you need for self-management: Screen designer for members' data; report writer; calculations engine; letters library; document management; security and many other of the essential tools needed to deliver the highest quality service. 
Customisable Dashboards
and Forms
Intuitive online dashboards are tailored specifically for members, pension administrators, and HR teams from sponsoring employers. These interfaces provide immediate access to essential day-to-day information and robust (help) support resources. Each client’s dashboard can be easily customised to meet their unique requirements.
Automated Administration
Routine administrative tasks are seamlessly automated through dashboard-submitted information, complete with necessary verification procedures and authorisation protocols. This sophisticated automation dramatically enhances efficiency while minimizing operational costs for all stakeholders.
Comprehensive Support
ASSLB delivers exceptional client support through multiple channels: on-line help documentation, responsive live-chat, prompt email correspondence, dedicated telephone support, and a streamlined online ticketing system. Our consultancy services encompass data migration, new plan implementation, and system customisation—all offered at competitive commercial rates.

Key System Features

System Security

ASSLB’s servers, which host all databases, are protected by robust security measures, including two-factor authentication and VeriSign certification (HTTPS). In addition, ASSLB maintains strict Business Continuity protocols to ensure uninterrupted service and data protection. All Lumora data is governed by and fully compliant with the EU General Data Protection Regulation (GDPR).

Note: For Local Cloud deployments, users are responsible for implementing their own security protocols. ASSLB provides support but does not assume responsibility for any security breaches.
Easy Plan Setup

Adding new pension or savings plans of any type is streamlined through a single, centralized Rules screen. Once configured, user rights and roles can be assigned accordingly. The use of Groups enables categorization of members within a plan, with each member required to belong to a designated group.

Data & Payroll Imports

Lumora prevents errors through automated processes with validation checks against current membership. Compatible with daily, weekly, monthly, quarterly or annual files in multiple formats (ASCII, TXT, CSV, TAB, Excel®). The import tool allows member details to be captured or updated, with all data validated before database updates.

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View services
Our self-service dashboards revolutionise pension fund administration, enabling endless new possibilities for improving member satisfaction; reducing cost and workload for administrators; and drastically increasing efficiency and data quality.

Dolores T. Graham, Managing Director.

Features and benefits

Enhanced Efficiency

Reduced Overheads

Access to Data

Benefits

Removes laborious, manual processes and human intervention, reducing the risk of errors and saving time.

Uses calculations, rules, AI and an automation engine for end-to-end workflows, alleviating input from pension staff.

Pension Admin, HR, payroll, member data, forms and documents accessed in real-time. Monitor, measure and report with ease.

Features

Back-office system integrated with self-service dashboards which host a range of powerful functionality.

No hidden costs: Pricing is based on a very low per member, per annum fee.

Information is shared amongst dashboards in real-time, providing a unified view to all user types, and is permissions driven

Users

Third Party Administrators, in-house administration teams, and HR/members.

A global, mobile, and diverse pension administration workforce and its members who want increased efficiency, accuracy and reduced costs

Pension administrators and members who want to submit, retrieve and manage information quickly and reliably.

Evidence

Request a Demo

Ready to see how Lumora can transform your pension administration? Fill out the form below to schedule a personalised demonstration with our expert team.
60-Minute Session

Our demos typically last 60 minutes with additional time for questions.

Tailored Presentation

We customise each demo to focus on features relevant to your organisation.

Live System Demo

See Lumora in action with real-world examples and use cases.

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General Inquiries
Ready to transform your pension administration?
Our team is here to help.
Technical Support
Questions about implementation or our platform? Contact our experts.

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