Benefit Calculations and Projections

Letters, Statements and Forms

Output Generation

Letters and statements can be generated directly from a member’s exit page, the reporting area, or various dashboards within Lumora.

Document Merging

Lumora generates a delimited text data file that can be easily merged with pre-defined—or newly created—Microsoft Word templates using a simple interface.

Preview & Edit

The merged document can be viewed and edited prior to distribution, allowing for last-minute adjustments to ensure accuracy.

Flexible Distribution Options

Documents are saved as PDFs and can be displayed on-screen, printed, digitally signed, or emailed to recipients.

Reporting

Lumora offers comprehensive reporting capabilities with both standard reports and a user-friendly report generator.

Standard Reports

The Lumora Report Writer allows users to easily create and run reports for selected or ‘Tagged’ members with customisable filtering and sorting options.

Customisable Report Generator

Build detailed reports with member data and any system calculation items. Perfect for producing annual benefit statements, pension increases, fund valuations, and bulk data amendment files.

Flexible Output Options
Send reports to printers, export to files for other systems, merge with documents, or email to recipients, or display in browsers. Once created, reports remain available to other system users.

Online Forms

Customisable Forms

Lumora offers a comprehensive suite of online form templates that can be tailored to your specific needs - from new member enrollment to beneficiary designation and more.

Streamlined Workflows

Our system allows for unlimited additional forms with built-in validations, interactive elements, and automated routing to eliminate manual data entry and reduce errors.

Integration

Forms can be completed online and directly integrated into Lumora and through Protea, other databases, enhancing efficiency and maintaining data integrity across your organisation.

AI Driven Dashboards

Lumora’s distinctive dashboard system (Protea®) provides administrators, HR professionals and plan members with intuitive interfaces that streamline pension management.
ADMINISTRATOR & HR STAFF DASHBOARDS
Command Center
Highly customisable interfaces that streamline-workflow and enhance productivity through intuitive access to essential tools, including intelligent and fully automated, on-line forms.
Document Management
Secure file repositories for payroll data and member documentation with comprehensive plan reporting.
Performance Tracking
Dynamic investment performance tracking for unitised DC plans with real-time data visualization, allowing members to make informed decisions about their pension assets.
MEMBER DASHBOARDS
Personalized Portal
Secure dashboards providing instant access to personal information, plan documentation, and self-service tools.
Management Report
Interactive tools allowing administrators to view dashboard performance statistics by type and for a selected period. Ideal for Trustee reports.
Self-Service Tools
Upload verification documents, request quotations, and access annual statements—all within a single, secure environment.

We offer flexible layout options to align with client branding and preferences.

Automated Processes

Our end-to-end automation ensures efficiency, data integrity and consistent high quality output.

Authorisation Workflows
Complete automation with customisable authorisation workflows before updates reach the back-office administration system.
Automated Documentation
Once authorised, Lumora generates confirmation documents that are automatically emailed to members with optional electronic signature integration.
Seamless Archiving
All documents are seamlessly archived in the member’s personal document library for future reference and access.
Notification Control
Administrators maintain full control over notification recipients at each step in the workflow, ensuring proper oversight throughout the process.

Plan websites

Many plans still do not have a website that allows employees to see details about their scheme, or provide access to plan documents. Our solutions make this process simple and efficient.
WordPress® Template
Our pre-built WordPress® template can be easily copied, edited, and published for your pension scheme(s).
Quick Implementation
Build your Plan website(s) in minutes by copying text and images from existing Plan documents.
Document Access
Provide employees with easy access to plan documents, newsletters and scheme details in one central location.
Developer Integration
For plans with their own web developers, we provide access to the WordPress site.